EVV Instructions

Checking In:
  1. Dial 1-800-222-2943

  2. Enter your 6-digit Worker ID Number followed by the pound (#) key

  3. Press 1 for check-in

  4. You will hear a prompt asking for the participant's 10-digit Medicaid Number followed by the pound (#) key

  5. You will hear a list of available services for the client. Select the service you are providing using the phone key pad.

  6. You will hear the system repeat back your name, the client's name, and the service. If correct, Press 1. If incorrect, Press 2.

  7. Once the information is correct, you can Press 2 to end the call.

Checking Out:
  1. Dial 1-800-222-2943

  2. Enter your 6-digit Worker ID Number followed by the pound (#) key

  3. Press 2 to check out

  4. When prompted, enter the client's 10-digit Medicaid Number followed by the pound (#) key

  5. You will hear the system repeat back your name, the client's name, and the service. If correct, Press 1. If incorrect, Press 2.

  6. Once the information is correct, you can Press 2 to end the call.